rummygold
rummygold
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This app is available for your device
rummygold
This app is available for your device
Contact
+91 5863917748
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummygold?
To log in, open the app and enter your registered mobile number to receive a verification code, known as an OTP (One-Time Password). Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure you have a stable internet connection. Wait for a strong signal to be established and then click "send OTP" to initiate the process. If the OTP doesn't arrive within a reasonable time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If you've changed numbers, send your KYC details to the customer support system via email to shift your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and start playing successfully. This should resolve any compatibility problems and get you back up and running.
Q1: What is the minimum withdrawal amount in the rummygold?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and not the bonus amount collected. This allows users to redeem their gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, however, this timeframe can be as short as 30 minutes. While most transactions are processed promptly, some may experience delays resulting in a wait of up to 24 hours for payment confirmation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount are eligible for withdrawal. The bonus earnings themselves are not withdrawable, but winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry - the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.
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